International delivery

The individual quotation states the shipping method and costs for the item and destination.

Product description

Documented identifiers and values: 387544-01; 591181-05. Heidenhain 387544-01 is an HDR unit, or Hard Disk Removable unit, for the Heidenhain MillPlus IT CNC control system. The compact slide-in cassette installs directly in the HDR slot of the MillPlus IT main computer and contains pre-installed NC software 591181-05, permitting immediate operation after installation as described. Because it contains CNC software, the HDR unit is described as subject to the EU Dual-Use Regulation and requiring an export authorisation for export outside the EU. Its 2.5-inch drive uses an IDE interface and stores the MillPlus IT system files, NC programs, tool data and machine parameters. MillPlus IT is used in milling machines and machining centres, providing contouring control and cycle programming.

Heidenhain 387544-01 The item supplied will have the stated manufacturer or type number and the stated condition category. Serial number, manufacturing date, labels, colour, packaging and normal signs of use or storage may differ.

Specifications

Unless expressly confirmed, technical information is provided to identify the device type. The complete manufacturer or type number is decisive.

Manufacturer Heidenhain
Product series MillPlus IT
Type code 387544-01
Component HDR removable hard-disk unit
NC software 591181-05
Controller assignment Heidenhain MillPlus IT
Interface IDE (PATA)
Form factor 2.5"
Design Slide-in cassette
Operating temperature 5–45 °C
Degree of protection IP 20
Country of origin Germany
Export control Export authorisation required (EU Dual-Use)
Customs tariff number 84717050
Weight approx. 2.25 kg
Control cabinet with PLC modules and automation components
Industrial production environment

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Shipping options

Send us the complete type number, destination and requested timing. We will assess whether the specific item can be supplied and which shipping options can be offered.

Any stated dispatch or delivery date is an estimate unless expressly confirmed as binding.

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Product safety

Manufacturer / EU responsible person

FAQ

Frequently asked questions

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Which identifier is decisive for Heidenhain 387544-01?

The full manufacturer and type number 387544-01 is decisive for the order. Selection of the required version and verification for the customer’s installation remain the responsibility of the customer or its qualified personnel and should be based on the manufacturer documentation.

What applies if an item develops a defect within 14 days?

For the condition categories “Used, removed from an installation” and “New, old stock”, the contractual 14-day right of return in the event of a defect applies. The defect must occur within 14 calendar days after delivery and be reported in text form within the same period.

In particular, the REHA tamper-evident seal must remain fully intact and our RMA approval is required before return. In an accepted case, we decide between replacement and refund. Details in Section 11 of the Terms.

Which shipping methods and delivery times are available?

The shipping method, shipping cost and estimated delivery time are confirmed for the specific order. Depending on the item, destination and urgency, we can check parcel, express or freight shipping as well as collection.

A delivery date is binding only if we expressly confirm it as binding.

Which payment terms apply?

The payment terms stated in the checkout or order confirmation apply. Depending on the order and customer, payment is made in advance or against invoice.

International deliveries and deliveries to new customers are generally made against advance payment unless we expressly confirm another payment arrangement.

Can I return an item ordered incorrectly or found incompatible?

No. There is no general B2B right of return, exchange, cancellation or withdrawal. Incorrect or duplicate orders and a lack of suitability or compatibility with the customer’s installation are not covered by the contractual 14-day right of return in the event of a defect. Details in Section 12 of the Terms.

Can I request individual pricing for several items?

You may request an individual quotation for several items or larger quantities. We then check availability and pricing for the specific requirement; there is no entitlement to a quantity discount. Open the quick enquiry.

Do you also purchase industrial spare parts?

Yes. You can offer us automation and drive components for purchase. Please provide complete type numbers, quantities, condition details and photographs where possible.

After review, we will tell you whether a purchase is possible and on which terms. Learn more about selling industrial stock.

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