Privacy policy

The controller responsible for processing personal data on this website is:

REHA-Industriekomponenten e.K.
Proprietor: René Hartung
Im Katzentach 5
76275 Ettlingen
Germany

Telephone: +49 7243 9398743
Email: kontakt@reha-industriekomponenten.de

(1) We host our website with an external service provider. Personal data collected through this website is stored on the hosting provider's servers. This may include IP addresses, metadata, communications data, website-access data and other data generated through use of a website.

(2) Server log files: The website provider automatically collects and stores information in server log files, including browser type, operating system, referrer URL, IP address and access time. This data is not combined with other data sources.

(1) Cookies: Our website uses cookies, which are small text files stored by your browser. We use cookies that are technically necessary, for example for shopping-cart and login functions. Other cookies, such as analytics cookies, are used only with your consent.

(2) Enquiries: If you contact us by email or through a contact form, we store the information you provide in order to process the enquiry and any follow-up questions. We do not disclose this data without your consent.

(1) We process personal data, including master data such as names and addresses and contractual data, in order to perform our contractual obligations and services under Article 6(1)(b) GDPR.

(2) Because our offering is intended for business customers, we also store company-related data, such as VAT identification number, company name and contact person, in our CRM system for the purpose of maintaining the business relationship.

We do not use external payment-service providers such as PayPal, Stripe or Klarna that transfer data to third countries.

Payment is made exclusively by invoice or advance payment through a direct bank transfer to our business account. Only transaction data required for accounting is transmitted to our bank and tax adviser.

If we provide goods or services before receiving payment, for example when selling on account, we reserve the right to obtain identity and credit information from specialised service providers, such as business credit agencies including Creditreform, in order to protect our legitimate interests.

Umami web analytics: With your express consent, we use the self-hosted Umami analytics software at analytics.reha-industriekomponenten.de. We process page views, referrers, device and browser information, approximate country information, technical performance values and selected shop events such as product searches, shopping-cart actions, enquiries and order steps. Search terms are limited before transmission and checked for email addresses or telephone numbers. Form content, names, email addresses, postal addresses and telephone numbers are not transmitted to Umami. For confirmed order receipts, we record only the net order value, currency and number of items together with a random identifier limited to the browser session. The legal basis is Article 6(1)(a) GDPR. You may withdraw your consent at any time with future effect through the cookie settings in the footer. The browser's “Do Not Track” setting is respected.

Google Fonts: Fonts are installed locally on our server. No connection to Google servers is established.

Rank Math: We use Rank Math for search-engine optimisation. Technical parameters are processed for this purpose.

AI and CRM: We use internal systems, some of which are supported by artificial intelligence, to make business processes more efficient. We ensure that the systems used operate in compliance with the GDPR.

SSL/TLS encryption: This website uses SSL or TLS encryption. Data that you transmit to us cannot be read by third parties while in transit.

Limit Login Attempts Reloaded: We use this plugin to protect against brute-force attacks. IP addresses are stored temporarily after failed login attempts in order to defend against attacks.

You have the right to obtain free information about the personal data stored about you, its source and its recipients. You also have the right to rectification, restriction of processing or erasure of this data. You may contact us at any time using the address stated in the legal notice.

This is an English translation of the German legal text. In the event of discrepancies, the German version applies.